What is OnWay?
OnWay is a management system for travel agencies and tour operators that organize group trips, expeditions and excursions. It brings together in a single platform control of trips, bookings, seats, boarding lists, per-passenger finances, document generation and customer relationships.
Who is OnWay for?
For owners and teams of travel agencies and tour operators that sell and run group trips: expeditions, excursions, themed and religious trips, day trips and bus packages. If you deal with groups, seats and boarding lists, OnWay was built for you.
How does OnWay help sell more trips?
Through Teia and the referral program. Teia shows who each confirmed customer knows who hasn't booked the trip yet, enabling outreach with social proof. The referral program gets your customers to bring friends while you track and reward each referral through to closing.
Does OnWay manage trip finances?
Yes. You track finances per trip and per passenger: how much each person paid, what's left, who's current and who's behind. Receipts come straight out of the platform, already filled in with the payment details.
Can I generate contracts and vouchers in the system?
Yes. OnWay generates contracts, vouchers, receipts, proposals and boarding lists from the data already registered in the trip. Templates are customizable with the agency's identity and organized by trip and by passenger, ready to send or print.
Does OnWay work on mobile?
Yes. OnWay is 100% mobile-first and installs as an app on your phone (PWA), working even offline. Your team registers passengers, checks seats on the map and records payments from anywhere, and the passenger follows their own trip in the Portal.
How much does OnWay cost?
The price depends on the size of the operation: how many trips you run per year and how many team members will use the system. That's why we don't work with a single price table. Message us on WhatsApp, tell us what your operation looks like today, and we'll put together the right proposal for your case.
Can I bring my current spreadsheet and customers?
Yes. During onboarding we help you upload your customer base and already-sold trips, so you don't start from scratch or lose the history that took years to build. Bring the spreadsheet just as it is.
How long does it take to get started, and is there someone to help?
The agency goes live the same day: you set up the agency's details, create the first trip and can already add passengers. Support is direct over WhatsApp, with us on the other side, not a ticket queue.
What is the Passenger Portal?
It's the customer's area: they sign in with CPF and date of birth, no password, and see their trips, how much they've paid and what's left, the boarding point, documents and trip photos. It cuts down the back-and-forth on the agency's WhatsApp and is designed with seniors in mind too.
How do team and permissions work in OnWay?
Each person has their own login and role: owner, admin, finance, agent or read-only, plus custom roles. Salespeople can't open the finances, each agency sees only its own data, and everything is recorded in the audit trail. One account can bring together headquarters and branches.