OnWay: Management System for Group Travel Agencies
New: per-trip break-even simulator
The Operating System for Group Travel

Your entire excursion operation, from first contact to boarding.

No more broken spreadsheets and duplicate bookings: bookings, seats, finances, contracts and CRM in a single platform.

Payment recorded manual entry
R$ 1.629,00
Carlos Silva · Seat 14 · Serra Gaúcha
DAER list generated ANTT/DAER
42/46 passengers
Ms. Lucia (+3 referrals) · Cleared
app.onwayos.com · Operation overview
OnWay overview: monthly revenue and profit, at-risk trip alerts and the business cycle from acquisition to loyalty
Real time

The cockpit of every trip, live

Occupancy, revenue, break-even point and the latest confirmed passengers. This is an interactive demo with fictional data: hover, click, drag.

app.onwayos.com · Trip cockpit (demo with fictional data)
Serra Gaúcha and Canyons Expedition
Departing December 12 · Double-decker bus, 46 seats · Guide: in-house team
Boarding cleared DAER ready
Occupancy 42/46 seats91%
RevenueR$ 68.400+12% vs. previous
Break-even point28 seatsSURPASSED
Estimated profitR$ 22.80033% margin
Carlos SilvaSeat 14 · Boarding: Bus stationDown payment recorded
Maria AntoniaSeat 15 · Boarding: DowntownContract signed
John RibeiroSeat 22 · Boarding: Bus stationInstallment 2 of 3
Ready to scale

Operate at any scale. Industrial-grade reliability for your team.

Spreadsheets scattered across the company and WhatsApp groups can't keep up with a growing tour operator. OnWay brings the complete management of your excursions and the relationship history with every passenger together in one place.

+450k seats operated with availability control and overbooking protection
100% DAER and ANTT compliant: lists generated with no retyping
99.9% uptime and stability in high season
Zero installation: Web and PWA on your team's and passengers' phones
Native Dual Function

Group Travel Management + Bus Fleet Management

Anyone running road-travel tourism deals with two sides of the same coin: selling seats to passengers and operating vehicles on the road. OnWay unifies the Trips Module and the Fleets Module in a single system, doing away with the in-between spreadsheets.

app.onwayos.com/frota/veiculos · Fleet Module · Vehicles and Operations
OnWay OS Fleet Module: official vehicle registration screen with Marcopolo Paradiso G8 DD and G7 buses and a minibus
“When you open OnWay, you feel it right away: this is the new standard for managing road tourism.”
OnWay Operational Manifesto Precision engineering for tour operators and group travel agencies
The platform

One system for every stage of the trip

Click through the stages and see the system's real screens. From the first referral to the customer who comes back and brings friends (real screens, fictional data).

Your base, amplified. Teia shows who each confirmed customer knows, and every referral becomes the next sale.

OnWay's Teia: passengers connected in a network, showing who knows whom to sell through referrals
Teia: the relationship networkSee Teia →

No lead goes cold. Purchase propensity and the call queue tell you exactly who to call today.

OnWay's lead kanban with purchase propensity, call queue and pipeline stages
CRM · lead pipelineSee the CRM →

The bus under control. Visual seat map with overbooking protection and a DAER list in 1 click.

OnWay seat map: bus layout with occupied and free seats and DAER and PDF buttons
Trip seat mapSee the map →

Profit before sales open. Break-even per trip and collection from those who owe, spreadsheet-free.

OnWay financial balance: organization results, receipts, collections and outstanding balance
Balance and financesSee the finances →

The passenger checks the trip on their own. Confirmed seat, who's sitting nearby, documents in 1 click and a statement with payments recorded by the agency.

OnWay passenger portal on a phone: upcoming trips, pending payment and past trips
Passenger portal on mobile (PWA)See the portal →
1
AcquisitionReferrals, ads and content bring in new people
2
DemandWho wants to go, and where
3
DecisionClosing, booking and seat
4
TripOperation, boarding and the experience
5
LoyaltyThe customer comes back, and refers
↻ The referral closes the loop: every happy traveler fuels acquisition for the next trip. It's the wheel turning on its own.
Assisted onboarding

Live the same day

Bring your spreadsheet just as it is: we upload your customer base and already-sold trips with you, right over WhatsApp. No starting from scratch, no losing history.

Bring my spreadsheet
Ms. Lucia6 trips · R$ 9,8 mil investedHot
Today's activityCarlos Silva's down payment recordedMaria Antonia's contract signedCarla referred by Ms. Lucia
Your friend is already going, come along?Ready-made message on WhatsApp →
Only OnWay has it

The Teia™

Your agency's universal context: who knows whom, who referred whom, who travels with whom. All connected, all ready to become a WhatsApp outreach.

Real-time gravitational projection Live
Modules

Modules. Documents. Portal. Everything for the excursion in one place.

See documentation
Propensity Engine

All the signals, none of the noise. The intelligence that tells you who to call.

See the Propensity Engine
Purchase propensity score (0% to 100%) The algorithm predicts who will book the next trip by crossing history, average interval and preferences.
Smart call and WhatsApp queue Your team doesn't waste time shooting in the dark: the list delivers the hottest contacts, ready for action.
Teia affinity: who travels with whom A confirmed booking automatically attracts friends and family from the same group with social proof.
Integrated history.

Bookings, agency-recorded payments and contracts flow into Teia with no retyping.

Your referrals talk to each other.

Whoever booked becomes a bridge to those who haven't closed yet.

It knows you.

Every passenger with history, propensity and circle.

Ask and it's there.

Search any name and see trips and companions.

No seat in the dark.

A cancellation instantly becomes a suggested replacement.

1
Sales and operations

Seats under control, no overbooking

Interactive seat map

Seat selection with no broken promises

Forget the sketch on paper or the seat promised on WhatsApp that got sold twice. Seat selection is visual: you see who is in each spot and swap any passenger with one click. Try it beside: hover or tap the seats.

  • Overbooking protection: impossible to sell the same seat twice
  • Tap to allocate: click the empty seat and pick the passenger
  • Real-time occupancy counter and ready-made layouts per bus body
  • Generates the boarding list and the DAER regulatory list on the spot, with no retyping
See everything about the seat map →
Seat map · Gramado Primavera
Single deck · 24 seats
OccupiedFreeSelected
Hover or tap a seat to see who sits there.
2
Legal and documents

Contract generated from the booking, ready to sign

Contracts and DAER documentation

Document ready in 1 tap, no retyping

Save hours drafting terms in Word or filling out receipts by hand. Every document is born from the trip's data, with your agency's identity and the agency's signature applied. The passenger's signature happens outside the system.

  • Service agreement generated from the booking, with the agency's signature applied
  • Hotel and tour vouchers for on-the-spot checking
  • Automatic receipts linked to bookings, with pending balance control
  • DAER boarding lists generated from the seat map, no retyping
See everything about contract generation →
Contract generated · ready to sign
OnWay · Documents
Travel contract
PassengerCarlos Silva
TripSerra Gaúcha
Seat14
TotalR$ 1.629
DAER formAttached
Agency signature applied
Generated by OnWay from the booking data Send receipt on WhatsApp
3
Finances

Net profit down to the penny before sales open

Profit and break-even simulator

Right price and break-even per trip

Say goodbye to back-of-envelope math and to surprises when the excursion returns. Simulate bus and hotel costs against revenue per seat and find the exact margin. Drag the ruler beside and watch profit change instantly.

  • Fixed costs (bus + hotel) against revenue per seat sold
  • Dynamic break-even point and the trip's profitability curve
  • Finances per trip and per passenger: who paid, who owes, automatic receipt
  • Ready-made collection list, with the collection WhatsApp message already written
See everything about excursion finances →
Simulator · Serra Gaúcha and Canyons
20break-even: 2850
RevenueR$ 68.400
Fixed costR$ 45.600
Net profitR$ 22.800
Margin33%
Profit from 28 seats: trip in the black
4
After-sales

The customer comes back, and brings friends

Passenger portal and 360 profile

Everything about every customer, with the network alongside

The 360 profile gathers the passenger's history: trips, how much they've invested, a timeline of contacts and payments, and the propensity to book now. And the passenger follows everything on their own in the Portal, without queueing up your WhatsApp.

  • Portal with CPF and date-of-birth sign-in, no password, designed with seniors in mind
  • The customer sees trips, balance, boarding, documents and photos on their phone
  • Native Refer-and-Earn program: credit for those who bring people, program ROI by destination
  • Reactivation of gone-quiet customers and birthdays with ready-made WhatsApp art
See everything about the passenger portal →
360 profile · Ms. Lucia
Ms. Lucia 6 trips · R$ 9,8 mil invested
Hot
  • Booked Serra Gaúcha · seat 1, R$ 1.629 down payment recorded
  • Referred her neighbor Carla · Carla opened the proposal yesterday
  • Took the Canyons Expedition · rated the hotel 5 stars
  • Birthday in March · card with coupon sent on WhatsApp
CRM and pipeline Automatic propensity Fill a trip
Why switch

Why agencies switch from spreadsheets to OnWay

The math every owner does before migrating: what the spreadsheet and the generic system deliver, and where OnWay decides the sale.

FeatureSpreadsheetsGeneric systemsOnWay
Real-time availability control✕ manual~ partial✓ with overbooking protection
Visual seat map✕ paper sketch✕ not available✓ drag and drop
DAER list in 1 click✕ retyped~ cold export✓ born from the map
Finances per passenger✕ tab by tab~ general ledger✓ who paid and who owes
Contract generated from the booking✕ Word + printing✕ not available✓ one per passenger
Teia: referral network✕ the owner's memory✕ not available✓ who knows whom
Passenger portal✕ crowded WhatsApp~ basic area✓ CPF sign-in, no password

Comparing tools? See systems for excursion agencies, Paxpro or OnWay and the alternatives to Viagilize, Sagtur, Excapy, Toursys, Monde and Wintour.

Complete feature set

Everything OnWay does

A single platform to run group travel end to end, from acquisition to after-sales.

Starting from scratch? See getting started, the articles and practical guides, the organizer's kit and the roomlist, DAER list and room control spreadsheets. Understand how the system works in detail.

Changelog

Continuous evolution. New features every week to keep up with your agency.

Boarding points: register once, use them on every trip

The agency registers its boarding points once, sets the time for each trip and the passenger picks the point on the booking - contract, boarding list, export and passenger portal now show time and address.

FAQ

Frequently asked questions

What is OnWay?

OnWay is a management system for travel agencies and tour operators that organize group trips, expeditions and excursions. It brings together in a single platform control of trips, bookings, seats, boarding lists, per-passenger finances, document generation and customer relationships.

Who is OnWay for?

For owners and teams of travel agencies and tour operators that sell and run group trips: expeditions, excursions, themed and religious trips, day trips and bus packages. If you deal with groups, seats and boarding lists, OnWay was built for you.

How does OnWay help sell more trips?

Through Teia and the referral program. Teia shows who each confirmed customer knows who hasn't booked the trip yet, enabling outreach with social proof. The referral program gets your customers to bring friends while you track and reward each referral through to closing.

Does OnWay manage trip finances?

Yes. You track finances per trip and per passenger: how much each person paid, what's left, who's current and who's behind. Receipts come straight out of the platform, already filled in with the payment details.

Can I generate contracts and vouchers in the system?

Yes. OnWay generates contracts, vouchers, receipts, proposals and boarding lists from the data already registered in the trip. Templates are customizable with the agency's identity and organized by trip and by passenger, ready to send or print.

Does OnWay work on mobile?

Yes. OnWay is 100% mobile-first and installs as an app on your phone (PWA), working even offline. Your team registers passengers, checks seats on the map and records payments from anywhere, and the passenger follows their own trip in the Portal.

How much does OnWay cost?

The price depends on the size of the operation: how many trips you run per year and how many team members will use the system. That's why we don't work with a single price table. Message us on WhatsApp, tell us what your operation looks like today, and we'll put together the right proposal for your case.

Can I bring my current spreadsheet and customers?

Yes. During onboarding we help you upload your customer base and already-sold trips, so you don't start from scratch or lose the history that took years to build. Bring the spreadsheet just as it is.

How long does it take to get started, and is there someone to help?

The agency goes live the same day: you set up the agency's details, create the first trip and can already add passengers. Support is direct over WhatsApp, with us on the other side, not a ticket queue.

What is the Passenger Portal?

It's the customer's area: they sign in with CPF and date of birth, no password, and see their trips, how much they've paid and what's left, the boarding point, documents and trip photos. It cuts down the back-and-forth on the agency's WhatsApp and is designed with seniors in mind too.

How do team and permissions work in OnWay?

Each person has their own login and role: owner, admin, finance, agent or read-only, plus custom roles. Salespeople can't open the finances, each agency sees only its own data, and everything is recorded in the audit trail. One account can bring together headquarters and branches.

Organize your next expeditions with OnWay

See in practice how the system runs your group trips and turns your customer base into new bookings. The demo is done with you, on your operation, and takes about 30 minutes.