How OnWay handles the personal data collected on this website (onwayos.com), under the LGPD (Law 13.709/2018). This policy covers the institutional website only; how client agencies process data inside the OnWay platform is governed by a specific contract with each agency.
OnWay is the controller of the personal data collected on this institutional website.
We collect name, phone/WhatsApp, and email when you request a demo or talk to us. We do not ask for sensitive data on this website.
We use Google Analytics cookies to understand how the pages are used (which sections people read, where they came from, what works and what doesn't), and the Meta Pixel (Facebook/Instagram) to measure the results of our ads on those networks. None of these cookies identify you by name; they are used only for statistics and ad measurement. On your first visit you choose whether to accept: until you accept, both Google Analytics and the Meta Pixel are left without permission to store cookies or record your visit, and you can block cookies in your browser at any time, with no impact on your use of the site.
We also use Microsoft Clarity, which records heatmaps and session recordings of navigation (mouse movement, scrolling, and clicks) to show where pages confuse or stall. Like the tools above, it is only loaded after you click Accept: if you decline, or have not answered yet, nothing is recorded.
We use your data to respond to your demo request or question, and the legal basis is contract performance/responding to your request, under the LGPD.
We do not sell your data. We share it only with the analytics tool mentioned above (Google) and when required by law.
You can request access, correction, update, or deletion of your data at any time. Just talk to us.
For any request about your personal data, contact us on WhatsApp +55 51 99613-0544. We will reply as soon as possible.
This policy may be updated. The current version is always available on this page.