Word of mouth helps fill group trips. On the new customer's booking, the team records who made the referral and marks whether it earns a reward. The status is then tracked, and the credit is released according to the program's rules. Reports show conversion and results by destination and by period.
It's the platform's Refer and Earn: the team records the referral source when creating the new customer's booking. Operations tracks the queue, checks the conditions, and releases the credit after the referred person's trip. The invitation can be shared over WhatsApp, with no automatic link or code.
In the Reports tab, the program brings together conversion, revenue attributed to referred bookings, credits used, and breakdowns by destination and by period. These numbers depend on the records entered by the agency.
If referrals at your agency still work like this, you already know the problem.
A customer refers someone on WhatsApp, someone has to remember to write it down somewhere, and remember again when it's time to grant the credit.
Without attributable revenue and credit cost side by side, "the program works" becomes opinion, not math.
Without a breakdown by destination, the agency doesn't know where word of mouth is strongest so it can reinforce it there.
The illustration beside it shows the referral history and credit status. In the product, the team records the source on the booking, reviews the queue, and releases each eligible credit. Reports present conversion, attributed revenue, credits used, and the program's evolution by destination and by period.
Bookings, seat maps, contracts, CRM, and Teia. See the complete system on the home page.
The map of who knows whom behind each referral, with each candidate's degree of connection.
Customer history, the sales pipeline, and who went quiet without anyone noticing.
On the new customer's booking, the team records who made the referral and marks whether it earns a reward. The program tracks the status from that record.
No. The team records the referral on the booking and releases the credit after checking the program conditions and the referred person's trip.
Yes. The referrals by destination table shows, for each destination, how many referrals came in, how many converted, the conversion rate, and the credit generated.
Yes. The report shows revenue attributable to referred customers, the cost of credits used, the result, and referral trends by period.
Message us on WhatsApp and we'll show you Refer and Earn working end to end.
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